Upper Hume Community Health Service, based in Wodonga, is acknowledged as an innovative service that seeks to improve the lives of those most disadvantaged or marginalised in the region.

This pilot project – Integrating equity principles and practices into continuous quality improvement in a Community Health Service – aims to build on the excellent work by utilising the Quality Improvement and Community Services Accreditation (QICSA) framework to identify the potential for a whole of agency approach to proactively build and embed equity policies and practices.